The JMC conducted an online survey for owners and tenants during 30 March 2016 – 10 April 2016. Invitations for the survey was sent via email to 197 owners and 8 tenants. A total of 56 owners (28.4%) and 0 tenants responded.
In the survey, we asked respondents their opinions about the necessities of certain services which have been proposed to the JMC. As the provision of such services would incur costs impacting all residents, the JMC decided that a survey must be done to gauge the level of need before embarking on further feasibility studies and putting each proposal up to the JMB at the next General Meeting for vote.
The proposed services are:
- A convenience store which will be operated by a third-party
- A shuttle bus service to nearby locations such as Publika, Solaris Dutamas, etc.
- A web platform for residents and management communications needs
The survey found that overall respondents, whether currently residing at Icon Residence or elsewhere, were in favour of all the proposed services. The survey also gathered key data on the expected level of use of the services by residents should such services be provided. Furthermore, the survey gathered a number of constructive suggestions from respondents, such as putting up safety mirrors at the building entrance and the provision more amenities at the rooftop garden.
The JMC thanks all respondents for your participation in the survey. The feedback is very valuable for us and helps us to identify areas for improvements which we will focus on in the next months will be used to inform our next actions.
We will perform more surveys from time to time and hope for more constructive feedback from all.
In the mean time, If you would like to obtain a copy of the survey report in more detail, or if you have any complaints or suggestions, you may contact the JMC from our contact form or directly via email at email@example.com.